Frequently Asked Questions

Why isn’t my Magic Bullet Kitchen Express turning on?

If your Magic Bullet Kitchen Express is not turning on, it is likely that it is either assembled improperly, or that it has overheated. If using the work bowl, make sure the lid is properly attached and locked in place by matching the lid lock icon to the silver arrow on the work bowl handle. Once the lid is secured, set the bowl on the power base and gently twist clockwise to lock into place. If using the cup, make sure the blade is securely fastened to the cup before locking the blade into the power base using the same gentle clockwise twist.

If your Magic Bullet Kitchen Express is not turning on after a period of heavy use, it’s likely that it has overheated. Your machine is programmed to temporarily shut down as a protective measure when it senses overuse. If/when this occurs, unplug the unit and allow it to cool for at least 15 minutes before plugging back in and attempting to use again.

Will my other Magic Bullet cups or blade work with the Magic Bullet Kitchen Express?

No, the Magic Bullet cross blade and cups are not compatible with the Magic Bullet Kitchen Express. Do not attempt to use the cup and blade assembly from another Magic Bullet with the Magic Bullet Kitchen Express. Use only the cups and blades included with your Magic Bullet Kitchen Express unit.

What is the motor wattage for the Magic Bullet Kitchen Express?

The Magic Bullet Kitchen Express runs on a 250-watt motor.

What does ‘Pulse’ mean?

Pulse allows you to have more control when blending or chopping ingredients. Unlike the standard “On” mode, which runs the motor continuously, the “Pulse” feature only powers the motor when the knob is twisted and held in the Pulse setting, and automatically stops as soon as the knob is released. This allows you to process your mixture in short bursts, which is helpful for certain recipes.

What are the Magic Bullet Kitchen Express work bowl and cups made from?

The Magic Bullet Kitchen Express work bowl and work bowl lid are made from super durable, BPA-free, SAN (styrene acrylonitrile resin) plastic. The Magic Bullet Kitchen Express cups are made from super durable, BPA-free Eastman Chemical Tritan copolyester.

Are all components of the Magic Bullet Kitchen Express dishwasher safe?

All components are top-rack dishwasher-safe, except for the motor base, which should be carefully wiped down by hand. Never submerge the motor base in water.

Can I blend hot ingredients in the Magic Bullet Kitchen Express cups?

No. Never use the Magic Bullet Kitchen Express cups to blend hot ingredients. Hot ingredients release steam when blended, causing pressure to build in the sealed cup. Too much pressure will cause the cup/blade assembly to erupt upon opening, sending hot ingredients through the air (and all over your kitchen) and may cause thermal injuries.

Can I blend carbonated ingredients in the Magic Bullet Kitchen Express cups?

No. Never use the Magic Bullet Kitchen Express cups to blend carbonated ingredients. Carbonated ingredients release gas when blended, causing pressure to build in the sealed cup. Too much pressure from carbonation may cause the cup/blade assembly to separate, spraying, ingredients through the air (and all over your kitchen).

What can I chop in the work bowl?

You can chop vegetables, fruits, nuts, raw meat, and more in the work bowl. Just make sure you have removed any rind, seeds, or pits from fruit and bones from meat prior to adding to the bowl.

What ingredients can I use with the blade discs?

You can use many different kinds of fruits, vegetables and hard cheeses with the blade discs. The discs are ideal for slicing or shredding fruits and vegetables like cucumbers, carrots, baby potatoes, courgettes, apples and more. Make sure that ingredients are cut so they fit easily into the feed chute so that food does not get lodged or stuck while processing. If food does become lodged in the feed chute, always use the food pusher provided, or another piece of fruit or vegetable to push it down. Never insert your fingers or use any kitchen utensil to push food into the feed chute.

Can I blend and/or chop frozen ingredients with the Magic Bullet Kitchen Express?

Yes, you can use frozen ingredients with the Magic Bullet Kitchen Express, however your Magic Bullet Kitchen Express is not intended to be an ice crusher. Attempting to crush ice may cause permanent damage to the blades.

Are the cups and/or work bowl microwave safe? Are they freezer-safe?

No, the work bowl and cups are neither microwave nor freezer-safe.

How often should I replace the blades?

We recommend replacing blades every 6 months, depending on use.

Manuals

User Guide (2mb, PDF)

Register your product