FAQ's
How long does delivery take?
Our standard delivery service takes 3-5 working days. We also operate a next day delivery service for an additional fee.
How do I check my delivery status?
You will receive a tracking link with your Dispatch Confirmation email. This will keep you up to date with the status of your parcel.
Why has my order been delivered by High Street TV?
nutribullet is a brand supplied by High Street TV (Group) Ltd. This site nutribullet.co.uk is owned and controlled by High Street TV, the official UK Supplier of products under the nutribullet brand.
I'd like to return my item(s)
If you need to return something to us, please visit www.nutribullet.co.uk/returns for full details of our returns policy and details of how to return your item(s) to us.
Can I cancel my order?
If you've had change of heart, simply contact our Customer Care team on 0344 800 2198 (Standard Rate) or email the team at support@buynutribullet.co.uk.
What is the returns, exchange and refund policy?
We provide a 30 Day Money Back Guarantee for many of our products. Products must be returned to us in their original packaging. For more information, please visit nutribullet.co.uk/returns.
What payment methods do you accept?
When ordering online we accept all major credit/debit cards, PayPal, Amazon Pay and now we also offer 'Buy Now Pay Later' or 'Slice it' with Klarna. For more details, visit nutribullet.co.uk/klarna
What is Klarna?
Klarna gives you the option of paying later or spreading the cost at no extra cost. Visit nutribullet.co.uk/Klarna for more information.
How much will delivery cost?
Standard Delivery (3-5 working days) varies from £0 to £9.99. Next Day Delivery is £5.99 when ordered before 7.30pm.
IMPORTANT SAFETY NOTICE
As a precautionary measure, Nutribullet launched a voluntary corrective action regarding specific units of the Nutribullet Go NBG-100. Please visit this website to verify if your blender is affected and to register for a free replacement.
